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Technological Platform

When tech drives logistics

In an industry where speed is everything, minutes can mean millions.

That’s why we’re relentlessly improving our technological infrastructure. Our clients, contractors, and consumers deserve the best all-around delivery experience. We provide that by staying ahead of the curve.

What’s under the hood?

We have our ways to accelerate last-mile delivery, with our Route Optimization Sequence at the forefront. From final client manifest reception to next-day contractor booking, this is where Dragonfly's magic can be found.

In under 90 minutes, routing wizards work with state-of-the-art algorithms to take in over 600,000 package manifests and crank out 3,000+ unique, fully optimized routes, in Australia, Canada and the US.

Every minute gained here has a massive impact on everyone involved. This year, we'll be shaving 45 more minutes off from our Route Optimization Sequence. We have the evolution of key tech platforms to thank and will be happy to enable even more speed than ever.


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ROUTE OPTIMIZATION

3,000+

Daily delivery routes optimized in peaks

HIGH VOLUME PROCESSING

500,000+

Packages processed and delivered per day in peaks

ALWAYS ON TIME

97.2%

On-time deliveries that meet Service Level Agreements

When minutes equal millions

With faster route optimization, we allow our drivers to deliver more in less time. That's because we can have later client drop-off times, bringing higher package capacity.

Add that to our legendary volume flexibility and 97.2% on-time delivery rate, and your revenue restrictions are out the door!

Guiding delivery contractors to success

Our Route Optimization Sequences dynamically factors in contractor specs to maximize daily capacity. Vehicle type, cargo density and more are taken into account to increase your revenue.

Traffic jams, weather conditions and road types are no match for our app. Hundreds of data points are leveraged to update the delivery sequence in real-time. This makes sure that all packages are delivered in the shortest possible time frame.

We also use machine learning with humans in mind. We enhance our contractor experience by limiting friction in day-to-day operations. We stay one step ahead by factoring in route endpoints and reoccurring locations.

Predictability for a worry-free customer experience

Accurate notifications keep consumers informed every step of the way. Visual proof of delivery makes Dragonfly a fan favorite.

We're taking the experience to the next level with our latest platform enhancements. Our goal is to create the ultimate stress-free delivery experience. Our new features, like multichannel alerts and live geo-tracking, are helping us get there.

A constantlyevolving platform

We’re not just growing our business, we’re improving it.

We're constantly upgrading our tech platform using the latest components and enhancements.

We're working with our 60+ tech specialists to develop tailored solutions with partners like Salesforce, Pulsar and more.

At Dragonfly, we learn from every single delivery and build on our successes. We want our clients, contractors, and consumers to have a better delivery experience, every day.

Interested in our services?

Find out more about the speed, services, and perks offered by Dragonfly.

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