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About Dragonfly

Not your traditional delivery company

About us

Who we are

Dragonfly is a last-mile logistics company enabling the delivery of more than 600,000 packages every day all across Australia and Canada. Leading the way with its technology platform that generates more than 3,000 optimized routes daily for close to 425 independent delivery partners, Dragonfly allows its clients to offer their consumers a quick, reliable, and predictable experience for the last mile of their online purchases.

Headquartered in Montréal, Canada, Dragonfly employs more than 2,500 permanent staff, constantly opening new sorting stations and expanding its network in Australia and Canada.

Where tech drives value

Our leading-edge logistics technology allows us to make e-commerce deliveries fast, reliable and easy for anyone. Every delivery is optimized in real time. This allows us to achieve on-time success 97.5% of the time, no matter how high volumes spike.


The tremendous value we place on innovation and experience translates directly into high levels of consumer and vendor satisfaction. In 2023, consumers gave us an average satisfaction rating of 4.5 out of 5, a point of great pride within the company.


Over the last ten years, we have evolved in lockstep with growth in the e-commerce sector to become a leader and innovative force in package delivery. Today, we are proud to make over 120 million deliveries annually in Australia and Canada.

Dragonfly by the numbers



Stations throughout Australia and Canada.



On-time deliveries that meet Service Level Agreements (SLA).



More than 600,000 daily deliveries and returns in Australia and Canada.



Average consumer satisfaction based on 2.0 M + reviews in 2023.

Behind every delivery is a vast team of experts working in sync to deliver results.

Profil 4

Friendly people

For customer service

Dragonfly careers warehouse delivery hub

Reliable people

To work in our delivery hubs

Dragonfly Stocksy Medium 2101631 1

Efficient people

To deliver the goods

Driven since 1986


Intelcom Express is founded

Dragonfly's parent company was founded in Canada in 1986. We have grown steadily over the years to become a key document shipping company for professional services providers.



A partnership with one of the world’s largest delivery companies sees us expand our network to over 250 Canadian cities.


Medical division

We create a pharmaceutical and medical division specializing in the transport of prescription drugs, medical records, and medical samples. We become lead shipper for a number of pharmacy chains across Quebec.


Online commerce

The e-commerce explosion encourages us to launch a new, high-volume delivery service. From the outset, we make our mark by offering flexibility unmatched by larger providers: deliveries 7 days a week, 8 a.m. to 9 p.m.


Wild Wild West

Intelcom's pan-Canadian network reaches 10 new cities. New partnerships for online delivery see us open several points of service, mainly in northern Alberta.



We launch a notification system for online orders that provides customers with an estimated time of delivery and email confirmation. We continue to refine this technology, offering even more flexibility.


Breaking barriers

Intelcom ramps up its investment in its smart logistics technology, breaking barriers in last-mile performance and solidifying its position as a force to be reckoned with in digital shipping.

Now at 70+ locations in 10 provinces and 2 territories, we're officially the Canadian leader in-home delivery.


In times like these

Our digital shipping algorithms prove their indisputable worth as traffic volumes increase with e-commerce growth, yet Intelcom maintains a stellar on-time delivery record.



Intelcom launches its operations in Australia through its subsidiary Dragonfly Shipping, which becomes the first in-service delivery service 7 days a week in the country. Our continued growth allows us to offer our services to a growing number of customers who want to improve their consumer delivery experience.

Climate Pledge

Intelcom and Dragonfly Shipping join The Climate Pledge and commit to being net zero carbon by 2040.