I can't find my package.

If your package was not delivered to you in person, you should have received the photo of the delivery by email if the merchant has provided us with your email address.

If not, please check your property, mailroom, and neighbor's doors before contacting us. The driver may hide the package to keep it from being stolen, so checking in more hidden areas can be the key to finding your package.

If you do not find it, please contact us immediately to help make this right!

For security and confidentiality purposes, Dragonfly does not know the contents or the value of the packages which are delivered.