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Dragonfly at a glance
An e-commerce delivery service, we specialise in on-time deliveries for customers. Quick, reliable and customised delivery solutions driven by a unique technology platform.
What that really means is, we’re first to your door. Your packages get to where they need to be; fast.
A unique industry-leading technology platform drives the optimisation of our processes in real time to deliver on time and on command to meet rising demand.
With Canadian roots we are drawing on over three decades of experience as a market leader.
With over 100 million packages delivered per year in Canada, we have earned an impressive 97% on-time delivery record.
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Frequently asked questions
About our operations
An e-commerce delivery service, we specialise in on-time deliveries for customers. Quick, reliable and customised delivery solutions driven by a unique technology platform.
What that really means is, we’re first to your door. With a growing footprint in Australia, your packages get to where they need to be; fast.
At Dragonfly, we continually review and improve our measures to prevent package theft and give our customers the highest-quality service.
Our intelligent notification system sends each consumer a personalised notification when their package is scheduled for delivery within the next three hours. This helps customers be ready or ask a neighbour to accept their package.
If a customer doesn’t receive their package, we suggest they make a claim with the merchant who they bought the item from. In all cases, Dragonfly will work with both buyers and merchants to resolve any situation.
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