What measures are you taking to prevent order theft?

At Dragonfly, we constantly review and enhance our measures to prevent order theft and provide our customers with top-notch service.

Our innovative notification system sends each customer a personalized notification with an estimated delivery timeframe. This allows them to prepare to receive their parcel or ask a neighbor to accept it if needed.

If a customer doesn’t receive their parcel, we recommend they make a claim with the merchant they placed their order with.