What should I do if I can’t find my parcel?

If your parcel wasn't handed to you directly, you should have received a photo of the delivery via email.

Didn't get a photo? Please check around your property and in the mailroom. The driver may have hidden the parcel to prevent theft.

Still can't find your parcel or think it might have been stolen? Give us a call right away at 1800 568 909 so we can sort this out for you.

For security and privacy reasons, Dragonfly does not know the contents or value of the delivered parcels.