What should I do if my parcel was delivered to the wrong address?

If your parcel wasn't handed to you directly, you should have received a photo of the delivery via email.

If you don’t recognize the drop-off location in the photo and you’re unable to retrieve your parcel, give us a call at 1800 568 909 so we can sort this out for you.

For security and privacy reasons, Dragonfly does not know the contents or value of the delivered orders.